Security
Our Web site protects the security of personal information you transmit to us by using Secure Sockets Layer (SSL) software, which encrypts the information you input during the transmission to us. We do not reveal your credit card number when we confirm your order. In order to protect against unauthorized access to your account you should sign off when you finish visiting our site.
Accepted Forms of Payment
Credit Card orders are subject to approval and are screened for accuracy and fraud prior to processing. We are can only accept one credit card for a payment, no split payments.
Executive Color Systems accepts American Express, Visa, MasterCard, Discover, PayPal, and Amazon Payments. 3rd Party Payments (PayPal and Amazon) orders process immediately, where credit card orders require a short verification period.
For credit card payments, Executive Color ships only to the billing address on file.
If you require delivery to an alternate address, we suggest you opt for an alternate payment method such as PayPal or Amazon Payments.
This alternate address must be on file at the time you place the order, and must be selected in the checkout process.
Payment Processing
If you choose a direct payment gateway to complete your purchase, then Executive Color stores your credit card data.
It is encrypted through the Authorize.Net. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by Authorize.et, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. Authorize.Net requirements help ensure the secure handling of credit card information by our store and its service providers.
Turnaround Time
Orders are processed in our system 7 days per week. However, shipping carriers only run on Monday through Friday. All in stock orders with validated payments will process immediately.
Choice of Opt-Out:
We support several options for limiting the amount and type of information you share on our website:
You can choose to browse our Web site without accepting cookies. Please know that cookies allow us to recognize you from page to page, and they support your transactions with us. Without cookies enabled, you will still be able to browse our website, but will not be able to take advantage of certain website features.
You may opt out of email marketing communications by clicking here or by calling 1-212-302-3555 toll-free.
In the event we need to verify details on your credit card order, we may call or email you for further details or validation.
Check the status of an Order
Tracking information is sent at the end of each business day. Order statuses are able to be checked when you are signed into our website. To log in, click "My Account" at the top of the website. In the event you are unable to find your order details, feel free to contact "[email protected]" info in the bottom each page.
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